Frequently Asked Questions | JOFFIE Contracting Services, Inc.
At JOFFIE Contracting Services, we understand that you may have questions about our commercial cleaning services, safety practices, and how we can help maintain your property. We've compiled the most frequently asked questions to provide quick and helpful answers. Whether you're curious about our window cleaning technology, service areas, or eco-friendly solutions, you'll find the information you need here. If you don't see your question listed, feel free to reach out to us directly.
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What types of commercial cleaning services does JOFFIE provide?
At JOFFIE, we offer a comprehensive range of commercial cleaning and exterior maintenance services designed to meet the unique needs of your property. Our services include window cleaning, pressure washing, parking deck cleaning, TPO roof cleaning, industrial cleaning, glass restoration, anchor inspections, remedial caulking, and more. We proudly serve commercial properties in Charlotte, Raleigh, and key commercial hubs such as Greensboro, Cary, and Greenville, helping property managers maintain safe, clean, and professional environments.
How often should I schedule window cleaning for my commercial building?
The frequency of window cleaning depends on several factors, including your building’s location, weather conditions, and foot traffic. For high-traffic commercial areas like Uptown Charlotte or Midtown Raleigh, we recommend scheduling window cleaning at least quarterly to maintain a pristine appearance. However, we offer customized maintenance plans—monthly, quarterly, semi-annual, and annual—to suit your specific needs. Contact us today to discuss a window cleaning schedule that works best for your property.
How does JOFFIE ensure safety during high-rise window cleaning?
Safety is our top priority at JOFFIE. All our technicians are trained and certified by the International Window Cleaning Association (IWCA) and follow OSHA 1910 standards. We use the latest safety equipment, including controlled descent systems, mobile lifts, and suspended scaffolding, to ensure every project is executed with precision and care. Additionally, we employ drone window-washing technology, which enhances safety by minimizing the need for technicians to physically access hard-to-reach areas between intensive cleanings.
Does JOFFIE provide eco-friendly cleaning solutions?
Yes, JOFFIE is committed to sustainability and uses eco-friendly cleaning solutions across all our services. From pressure washing to industrial cleaning, we carefully select products that are effective yet environmentally responsible. Additionally, our pressure washing system utilizes 100% recycled water and includes advanced filtration to minimize environmental impact, making our services ideal for properties in environmentally conscious areas like NoDa and Brier Creek.
How can I prevent long-term damage to my building’s exterior surfaces?
Regular maintenance is key to preserving your building’s exterior. Pressure washing helps remove grime, mold, and other contaminants that can cause deterioration over time. Remedial caulking is essential for sealing expansion joints and window perimeters to prevent water infiltration and energy loss. Our glass restoration services can also eliminate stains and prevent micro-scratches from becoming major issues. We recommend scheduling routine maintenance services with JOFFIE to protect your investment and maintain the longevity of your property.
What areas do you serve?
JOFFIE proudly provides commercial cleaning and exterior maintenance services in Charlotte, Raleigh, and other areas such as Durham, Cary, Greensboro and Greenville, South Carolina. We are committed to serving property managers and building owners throughout the Carolinas.
How does your parking deck cleaning service work?
Our parking deck cleaning service uses an advanced pressure washing system that incorporates a 7-step continuous loop filtration process and an oil-water separator to remove debris, oil, and other harmful substances. We also use 100% recycled water during the cleaning process, ensuring both a thorough cleaning and an eco-friendly approach. Regular parking deck cleaning prevents structural damage and reduces liability risks, making it essential for properties in high-traffic areas like Uptown Charlotte and Midtown Raleigh.
How can regular maintenance plans benefit my building?
By enrolling in one of JOFFIE’s customized maintenance plans, you ensure that your building’s exterior remains in optimal condition year-round. Regular services like window cleaning, pressure washing, and remedial caulking help prevent small issues from becoming costly repairs. Our maintenance plans are tailored to meet the unique needs of your property, ensuring that it stays clean, safe, and energy efficient. We offer flexible scheduling options to minimize disruptions to your daily operations.
What is TPO roof cleaning, and why is it important?
TPO (Thermoplastic Polyolefin) roofing is highly durable and energy-efficient, but over time, it can accumulate mold, mildew, and debris that reduce its reflective properties. Regular TPO roof cleaning is essential for maintaining energy efficiency, preventing long-term damage, and ensuring the longevity of your roof. Our cleaning process also includes a visual inspection to catch any small issues, such as punctures or drainage problems, before they escalate into major repairs. This service is ideal for properties in areas like SouthPark, Ballantyne, and Midtown Raleigh.
Can JOFFIE assist with post-construction cleaning?
Yes, JOFFIE provides professional post-construction cleaning services to ensure your property is spotless and ready for occupancy. After construction or renovation, we thoroughly clean all surfaces, removing dust, debris, and sediment to prepare the space for tenants and their customers. This service is essential for maintaining the appearance and integrity of your building and is available in areas like Uptown Charlotte, South End, and Cary.
What is the importance of anchor inspections and certifications?
Regular anchor inspections and load testing are critical for ensuring the safety and compliance of your building’s anchor systems. These systems are essential for safe window cleaning and other exterior maintenance tasks. Environmental factors and weather can weaken anchor points over time, leading to safety risks. JOFFIE provides comprehensive anchor inspections, certifications, and replacements to ensure your building remains compliant and safe for all the various maintenance crews your building receives.
How can I request a free quote from JOFFIE?
Getting a free quote from JOFFIE is easy. Simply fill out the contact form on our website or give us a call at 704-392-4442. Our team will discuss your specific needs and provide a customized quote for any of our services, including window cleaning, pressure washing, industrial cleaning, and more. We serve commercial properties across Charlotte, Raleigh, and in Greensboro and Greenville.
Have More Questions?
If you didn’t find the answer you were looking for, we’re here to help! Contact us directly with any unanswered questions, and we will be happy to assist you.
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